Why Choose us
Your Customers Deserve The Best.
As an outsourced call centre extension of your business, we specialise in making sure your customers receive a sterling experience. So whether it be a telephone answering service, an outsourced call centre or a virtual receptionist that you require, we always ensure we have a competent member of the Sterling team at hand.
experience
Hand selected and trained agents.
We understand how important it is for your business to provide a service which will leave a positive impact. We hand select and train our agents to ensure they provide a sterling customer experience. Whether it be a support agent, virtual receptionist or our cold call marketing campaign; you can rest assured you’ll receive the best. We even train our AI bots to be the best using AI Prompt Engineers.
Customer Service
100%
Staff Training
100%
Management
100%
2,000+
Calls handled daily
23
A small team of hand-selected call handlers, growing rapidly.
100%
Client Satisfaction
247
Operating 7 days a week, 24 hours a day.
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Our Case Studies
Why Choose Us
What We Offer
Still wondering if we're the right outsourced call centre solution for you?
We understand. Picking a virtual receptionist or outsourced call centre which is going to represent your business is always difficult. If you fill out the form below we’ll be in touch to answer all of your questions
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Keep up to date with the latest news in the industry and see why we’re the best call centre solution for outsourcing your support.
If you're looking for a telephone answering service because you're busy, we've got you covered. Our agent will answer the phone for you so your customers aren't left hanging, will provide them with basic information or take the information and pass it on to you to follow up on. An unanswered call can mean loss of business, which is unacceptable on our watch.
Selling a product or service and need outsourced customer support agents? We'll ensure our agents are trained to the highest standard to ensure they provide your customers with the sterling experience. You can rest assured that our agents will handle the call with complete professionalism, and always aim to go above and beyond. Whether it be on the phone, or live chat, our agents are ready to go.
If you're wanting to cold call market your business, then this is the right service for you. We will use data provided by you, or use our lead generation team to find relevant customers that may be interested in the services you have to offer to then pitch them your service or product. Let thousands of people know about your business.
If you're looking to outsource your call center entirely, get in touch with us. We have a full setup to operate, ready to go. You can utilise us in any way, whether it's to run or manage a campaign, provide customer support or just relocate your existing operations from one country to another to save on costs. We've got you covered with the best teams ready to go, let's discuss & see how we can excel your business.
We'll ensure our member of team handles the call as if they were a receptionist at your location. If you want them take down any details, fill out a form or anything of the sort we will arrange the necessary training for them to be able to handle your call in a way best suited to your business. You can then contact the customer to close the deal or query.
AI Business Automation is becoming more and more popular. If something that takes you hours to do, can be done within seconds or minutes, why wouldn't you take advantage of that? Whether it be a chat bot, or whether it be automating processes - Our team can evaluate your business work flow and recommend the best solution to automate certain elements of your business. Cut costs, save time.
Want to discuss further?
Call us directly to discuss your needs, so we can find the best possible call center solution for your business.
0161 399 2314
Testimonials
What Our Clients Say
Sterling Customer Experience stays ahead of the curve by providing a sterling experience to all of our clients, and their customers.
Design is a way of life, a point of view. It involves the whole complex of visual commun ications: talen.t, creative ability manual skill.
Denis Robinson
Customer
Design is a way of life, a point of view. It involves the whole complex of visual commun ications: talent, creative ability and technical knowledge.
Silviia Garden
Customer
Design is a way of life, a point of view. It involves the whole complex of visual commun ications: talent, creative ability and technical knowledge.
Tommy Dents
Customer